Terms of service
OVERVIEW
This website is operated by Artisans Co. Ltd. ("we", "us", "our"). By accessing or purchasing from this site, you agree to be bound by the following Terms of Service ("Terms"). These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.
By using our Service, you accept all terms, conditions, policies, and notices stated here. If you do not agree to these Terms, you may not access the website or use our services.
Any new features or tools added to the store will be subject to these Terms. You can review the latest version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms, and it is your responsibility to check for changes periodically. Continued use of the site following changes constitutes your acceptance of the updated Terms.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform enabling us to sell our products and services.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction, or that you have obtained consent for any minor dependents to use the site. You may not use our products for illegal or unauthorized purposes, nor violate any laws, including copyright laws, in your jurisdiction. You must not transmit any viruses or harmful code. Any breach of these Terms will result in the immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone at any time, for any reason. You acknowledge that your content (excluding credit card information) may be transferred unencrypted, including (a) transmissions over various networks, and (b) adjustments to meet technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission. The headings in this agreement are for convenience only and do not affect the interpretation of these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We strive to provide accurate and up-to-date information on our website. However, we are not responsible for any inaccuracies or outdated content. All information is for general purposes and should not be solely relied upon. We reserve the right to update or modify content without prior notice.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and in limited quantities. Returns and exchanges are subject to our [Refund Policy].
We strive to display product colors and images accurately but cannot guarantee that your device’s display will reflect true colors.
We reserve the right to limit sales, quantities, or discontinue products at our discretion. Product descriptions and prices may change without notice.
We do not guarantee that products or services will meet your expectations or that any issues will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or limit orders at our discretion, including restrictions on quantities per person, household, or order. Orders using the same account, payment method, or shipping address may be affected. If an order is modified or canceled, we will attempt to notify you using the contact details provided. We may also restrict orders that appear to be placed by resellers or distributors.
You agree to provide accurate and up-to-date account and payment information for all purchases. Please ensure your email and payment details are current to facilitate transactions and communication.
For more information, refer to our [Refund Policy].
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools, which are offered “as is” and “as available,” without warranties or endorsements. We do not monitor or control these tools and are not responsible for any issues arising from their use.
Your use of these tools is at your own risk, and you should review and agree to the terms provided by the third-party providers.
Future updates, including new tools or features, will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Our Service may include content, products, or services from third parties. Links to third-party websites are provided for your convenience, but we do not control or endorse these websites. We are not responsible for their content, accuracy, or any transactions conducted through them.
Any issues related to third-party products or services should be directed to the relevant third party. Please review their policies carefully before engaging in any transactions.
SECTION 9 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS
By submitting comments, ideas, or other materials (collectively, "comments"), whether requested by us or not, you grant us the right to edit, publish, distribute, and use them in any medium without restriction or compensation. We are not obligated to maintain confidentiality, compensate, or respond to any comments.
We may monitor, edit, or remove content we deem unlawful, offensive, or in violation of these Terms. You agree that your comments will not infringe on third-party rights, contain unlawful or harmful material, or include malware. Misleading information, such as false identities or email addresses, is prohibited.
You are solely responsible for your comments and their accuracy. We disclaim any liability for comments posted by you or others.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. Please review our Privacy Policy for detailed information.
SECTION 11 - ERRORS AND UPDATES
Our website or services may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping fees, transit times, or availability. We reserve the right to correct such errors, update information, or cancel orders if any details are inaccurate, at any time and without prior notice, including after an order has been placed.
We are under no obligation to update or clarify information on our website or related services, except as required by law. The absence of a specified update date should not be interpreted as an indication that all content has been revised or remains current.
SECTION 12 - PROHIBITED USES
You are prohibited from using our site or its content for the following purposes:
(a) any unlawful purpose;
(b) soliciting others to perform unlawful acts;
(c) violating international, federal, provincial, state regulations, laws, or local ordinances;
(d) infringing upon intellectual property rights, whether ours or others';
(e) harassing, abusing, insulting, harming, defaming, slandering, intimidating, or discriminating against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) submitting false or misleading information;
(g) uploading or transmitting viruses or malicious code that may affect the functionality or operation of our Service, related websites, or the Internet;
(h) collecting or tracking personal information of others;
(i) engaging in spamming, phishing, pharming, pretexting, crawling, or scraping;
(j) pursuing any obscene or immoral purpose; or
(k) interfering with or circumventing security features of the Service, related websites, or the Internet.
We reserve the right to terminate your access to our Service or related websites if you violate any of these prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free, nor do we warrant the accuracy or reliability of results obtained from using the Service.
You acknowledge that we may suspend, modify, or discontinue the Service at any time without prior notice. Your use of the Service, or inability to use it, is at your sole risk. Unless explicitly stated otherwise, the Service and all products delivered through it are provided "as is" and "as available," without any express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, durability, title, or non-infringement.
Artisans Co., Ltd., along with our directors, employees, affiliates, agents, contractors, suppliers, or licensors, shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, revenue, savings, data, or replacement costs, arising from your use of the Service or any product obtained through it. This applies regardless of the legal theory (contract, tort, strict liability, etc.) and even if we were advised of the possibility of such damages.
In jurisdictions where the exclusion or limitation of liability for incidental or consequential damages is not permitted, our liability will be limited to the maximum extent allowed by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Artisans Co., Ltd., along with our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party arising from:
- your breach of these Terms of Service or related documents, or
- your violation of any law or third-party rights.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall still be enforced to the maximum extent permitted by law. The unenforceable portion will be considered severed from these Terms, and this shall not affect the validity or enforceability of the remaining provisions.
SECTION 16 - TERMINATION
Obligations and liabilities incurred before termination will survive the termination of this agreement.
These Terms of Service remain effective until terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our Services or by simply ceasing to use our site.
If we determine, in our sole discretion, that you have breached these Terms of Service, we may terminate this agreement immediately without notice. In such cases, you will remain liable for all amounts due up to the termination date, and we may deny you access to our Services or any part thereof.
SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.
These Terms of Service, along with any policies or operating rules posted on this site or related to the Service, constitute the entire agreement between you and us. They supersede all prior agreements, communications, and proposals, whether written or oral, between you and us, including any previous versions of these Terms.
Any ambiguities in these Terms shall not be interpreted against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Japan.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the latest version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms at our sole discretion by posting updates on our website.
It is your responsibility to check periodically for changes. Your continued use of our website or Services after updates are posted constitutes acceptance of the revised Terms.
SECTION 20 - CONTACT INFORMATION
For any questions about these Terms of Service, please contact us at:
Email: contact@alisarobe.com
Address: Artisans Co. Ltd., N&E BLD.6F, 1-12-4 Ginza, Chuo-ku, Tokyo 104-0061, Japan
Phone: +81-50-6867-5699